QuickBooks Email Not Working? Let’s Fix It Out With Ease

Email is an effective mode of communication for businesses to interact with their clients. Considering its importance, QuickBooks also provides the feature that lets users email the sales receipts, invoices, and other important documents. Suddenly, while sending the emails, the users might get stuck with the QuickBooks email is not working. This issue might appear due to the incorrect email settings, interruption due to the Windows Firewall, or improper login credentials. Unfortunately, this issue prevents the users from sending important emails, resulting to delay in the ongoing process. In this comprehensive post, we have disclosed all the causes along with the quick troubleshooting solutions.

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Why Do Users Often Get Email From QuickBooks Not Working?

The email from QuickBooks not working issue may occur due to incorrect email settings in the QB application. Numerous other root causes of this issue exist, which we have summarized below.

The users won’t have sufficient Windows admin permissions to send emails in QuickBooks.
Another major reason why the QuickBooks email is not working is the damage to the MAPI32.dll file.
You might be struggling with the incomplete installation of QuickBooks.
Sometimes, the email from QuickBooks is not working, and an issue may also arise because of inadequate internet connectivity.

Want to learn additional ways to keep your software current?Check out this detailed guide: QuickBooks Unrecoverable Error

Effective Methods to Fix the QuickBooks Unable to Send Emails Issue Quickly

If you are also struggling with the QuickBooks issue of being unable to send emails, then perform the solutions listed below. Before implementing these solutions, ensure you have generated the latest data file backup and that you are connected with a stable internet connection.

Method 1: Refreshing The Email Preferences In QuickBooks

Starting with the process, launch the QuickBooks application and tap on the Edit menu, followed by Preferences.
After this, head to the Send Forms and then hit the My Preferences tab to move further.
When you are done, switch to Outlook as your email option and click OK.

Now, begin sending the test email via QB. If this error still disturbs you, edit your preferences by implementing the following steps.

Furthermore, opt for the Edit > Preferences > Send Forms > My Preferences tab.
Afterwards, you must select QuickBooks Email or Webmail and then click OK. These settings will toggle the preferences off.
You must resume performing the steps. All you require is to return, click the Preferences > Outlook > OK tab.
Thereon, you must shut down the QB Desktop and the other programs that are open on the system.
Finally, relaunch your PC and try to launch the QB application. Later, try sending the test email or the transaction.

Method 2: Reviewing the IE Email Preferences Accurately

To make the changes to the IE settings, move to the Tools and then the Settings option.
Afterwards, you must tap on Internet Options, click the Programs tab, and hit the Set Programs tab.
When you are done till now, choose the Set your default programs tab. Later on, you must pick the email service that you wish to use.
After selecting the email, hit the Apply followed by the OK tab.
Finally, when all the changes are done, shut down the Internet Explorer window.

Method 3: Configuring the Damages Present Within the MAPI32.dll file

To repair the damage present within the MAPI32.dll file, you must run the test to narrow down the issue.

Restart your Windows PC and then launch the new Microsoft Word Document.
After doing this, simply opt for the File menu and then hit the Send option.
Now, you must pick the Email as PDF Attachment option to move further.
Next, the users have to send a test email. If you are having trouble sending an email via Microsoft Word, you need some assistance.

If you are able to send an email through a Word document but not via QB, use the steps below to resolve the damage with the MAPI32.dll file.

Primarily, launch the Start menu, and include File Explorer in the search field to open the File Explorer window.
After that, you must add ‘C: >> Windows >> System32” and then launch the file name Fixmapi.exe.
Now, do as instructed on the screen to run the repair on the device.
Finally, once the repair part is all sorted, relaunch your PC.

Learn More: QuickBooks Something’s Not Quite Right

Final Words!!

Dealing with the QuickBooks email not working issue when sending emails might be challenging when you fail to send important emails. But we hope that you find this post helpful and that it helps you cope with this issue. If you need any further assistance, feel free to communicate with our QB professionals and clarify all your queries.